The Pendulum of Bespokiness — Appendix

Stats

• The Numbers — Cooper Hewitt (on-going)
• 5 months with the Pen: data, data, data — Seb Chan (August 2015)
• 100 days — Seb Chan (June 2015)

Theory

• Everyone is Design Eagle — Aaron Straup Cope (December 2015)
• The Data Won’t Save Us — Micah Walter (November 2015)
• Unexpected lessons with technology in museums #1 — Seb Chan (July 2015)
• Strategies against architecture: interactive media and transformative technology at Cooper Hewitt — Seb Chan and Aaron Straup Cope (April 2015)
• History is time breaking up with itself — Aaron Straup Cope (March 2015)

Practice

Front of house

• On Exhibitions and Iterations — Sam Brenner (February 2016)
• Press and hold to save your visit — Micah Walter (February 2016)
• When the optimal interface is paper: improving visitor information — Katie Shelly (June 2015)
• Happy Staff = Happy Visitors: Improving Back-of-House Interfaces — Katie Shelly (May 2015)
• Redesigning Post-Purchase Touchpoints — Katie Shelly (May 2015)
• A new feature you may never see – ticketing follow up emails — Micah Walter (January 2015)
• Our new ticketing website — Micah Walter (December 2014)

Back of house

• Label Writer: Connecting NFC tags to collection objects — Sam Brenner (June 2015)
• Collect all the things – shoeboxes, shop items and the Pen — Aaron Straup Cope (May 2015)
• Exporting your visits — Aaron Straup Cope (May 2015)
• How re-opening the museum enhanced our online collection: new views, new API methods — Sam Brenner (January 2015)
• The API at the center of the museum — Seb Chan (November 2014)
• Parallel-TMS — Aaron Straup Cope (November 2012)

Somewhere in-between

• Print The Exhibition – The Label Book Generator — Ayham Ghraowi (July 2015)
• Exporting your visits — Aaron Straup Cope (May 2015)

The Pen

• From concept to video prototype: the early form of the Pen — Seb Chan (March 2015)
• Cooper Hewitt Pen — Elliott Koehler (2015)
• Privacy and The Pen — Cooper Hewitt (2015)

Pretty pictures

Video

• Cooper Hewitt Smithsonian National Design Museum — Local Projects (May 2015)
• Introducing The Pen at Cooper Hewitt — Cooper Hewitt (March 2015)
• Pen HOWTO (internal / rough cut) — Cooper Hewitt (August 2014)

Things other people have said

• The Cooper-Hewitt’s Connected Pen Brings Visitors Back, Online — Observer (February 2016)
• Museums and the Web and National Digital Forum 2015 talk notes — Courtney Johnston (October 2015)
• Cooper Hewitt Museum: the Pen — Nelson Minar (June 2015)
• Reinventing old technology: Cooper Hewitt’s interactive pen — The Conversation (June 2015)
• Has the @CooperHewitt Pen Turned Museums into Libraries? A Visit to the Renovated Cooper-Hewitt Museum — Barry Joseph (May 2015)
• The Pen — Russell Davies (March 2015)
• The Smithsonian's design museum just got some high-tech upgrades — The Verge (March 2015)
• The Museum of the Future is Here — The Atlantic (January 2015)